Products cannot be returned after completion of the payment. Returns and Replacements are done free of cost if wrong products (incomplete sets or incorrect style), wrong sizes (size other than that ordered) or damaged products are received by the customer. In case you’re requesting a return for a damaged item, video evidence of the parcel’s unboxing is mandatory to be submitted within 7 days of the receipt of the products. No refunds will be initiated on damaged items without video evidence. Premium quality fabrics are used to ensure the best fashion experience, however colour bleeding might happen for some apparels due to washing and drying conditions. To ensure the best condition of usage, dry clean the apparels . Also, the Company reserves the right to levy shipping charges on cases that come under legal scrutiny.

You can either call our Support Number +91 8178555091 or Email Us at [email protected]. The details of the return (Order number, courier docket No. or AWB No, and Reason for Return) should be shared with the Customer Support by email.

Guidelines for a valid return:

Product & Accessories, if any, should be in original condition Tags should be retained and returned Returns and Replacements are done free of cost if wrong products (incomplete sets or incorrect style), wrong sizes (size other than that ordered) or damaged products are received by the customer.

Cancellation Policy

Orders once placed cannot be cancelled.

Refund Policy

Your refund will be initiated by us within 5 business days of receiving the refund request and authorization of the refund. Your refund is estimated to be credited in the account, used for order payment, between 4-8 days after initiating the refund. Please note that the timing of the actual account credit is dependent on multiple external agencies such as banks, payment gateways and external couriers (for cheques).

Mode of Refund

For returned products (due to incomplete sets, incorrect style, wrong sizes, or defective products delivered), the refund amount will be credited back into the same account (online banking, credit card, debit card) that was used to make the purchase.

The parcel opening video is mandatory to be submitted as an evidence. Your refund will be initiated by us within 5 business days of receiving the products back.